Privacy Policy
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 15, 2024
Introduction
Eventtive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered photo blending service. By using our service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Account information: Name, email address, and password when you create an account
- Photos and images: Images you upload for processing through our AI blending service
- Usage data: Information about how you use our service, including features accessed and processing history
- Device information: Browser type, operating system, and device identifiers
- Payment information: Billing details and payment history (processed securely through Stripe)
How We Use Your Information
- To provide and improve our AI photo blending services
- To process your images and deliver enhanced results
- To communicate with you about your account and our services
- To provide customer support and respond to your inquiries
- To process payments and maintain billing records
- To analyze usage patterns and improve our platform
- To comply with legal obligations and protect our rights
Information Sharing and Disclosure
- We do not sell, trade, or rent your personal information to third parties
- Service providers: We work with trusted third-party providers (AWS, Stripe, Resend) who help us operate our service
- Legal requirements: We may disclose information when required by law or to protect our rights
- Business transfers: Information may be transferred in connection with a merger or acquisition
- Your photos are never used for training our AI models or shared with other users
Data Security
- All data is encrypted in transit using industry-standard TLS encryption
- Images are stored securely on AWS S3 with access controls and encryption
- We implement regular security assessments and monitoring
- Access to your data is limited to authorized personnel only
- We use secure authentication and authorization mechanisms
- Regular backups are maintained with the same security standards
Data Retention
- Free accounts: Photos and projects are retained for 7 days
- Pro accounts: Photos and projects are retained for 30 days
- Business accounts: Photos and projects are retained indefinitely unless deleted by user
- Account information is retained until you delete your account
- You can download or delete your data at any time through your dashboard
- After retention periods, data is permanently deleted from our systems
Your Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information and account
- Portability: Request your data in a machine-readable format
- Objection: Object to certain processing of your personal information
- Withdrawal: Withdraw consent where processing is based on consent
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@eventtive.com
Address: 600 Congress Avenue, Austin, TX 78701